Privacy Policy

1. What Information We Collect

We collect personal information that you voluntarily provide when you create an account, register at a tournament, or contact us. The information we collect may include:

Player Information

• First name and last name
• Phone number
• Team name, jersey number, position, and team level
• Date of birth

Parent / Guardian Information

• First name and last name
• Phone number
• Email address

Account & Subscription Data

Payment and subscription information is collected and managed by Stripe. We do not store credit card numbers on our servers.

Game Performance Statistics

We receive game performance data from third-party analytics providers under organizational subscription agreements. This data is used to generate personalized coaching reports.

Device & Usage Data

We automatically collect standard web analytics data such as browser type, device information, pages visited, and referring URLs.

2. How We Use Your Data

We use the information we collect to:

• Provide the PowerPlay player development platform and dashboard
• Deliver personalized coaching analysis reports based on game performance data
• Communicate account-related information via SMS and email, including account activation, subscription status, report notifications, and customer support
• Process payments through Stripe
• Improve the platform and user experience
• Comply with legal obligations

3. SMS / Text Messaging

PowerPlay uses SMS to communicate transactional and account-related information. By providing your phone number and creating an account, you consent to receive text messages from us.

What Messages We Send

We send transactional and account-related SMS only, including:

• Account activation and verification codes
• Subscription status updates
• Coaching report delivery notifications
• Customer support messages

How You Opt In

You opt in to receive SMS messages by providing your phone number and agreeing to our terms during account creation at powerplay.hockey, or in person at tournament registration events.

Message Frequency

Message frequency varies based on your account activity. We do not send marketing or promotional text messages.

Opt Out

You can opt out of SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a confirmation message and no further SMS will be sent.

Help

Reply HELP to any message for support information, or contact us at support@powerplay.hockey.

Rates

Message and data rates may apply. Check with your mobile carrier for details about your plan.

No Third-Party Sharing

We do not share your mobile phone number or SMS opt-in data with third parties for marketing or promotional purposes.

4. Third-Party Services

We use third-party services to operate the platform, including providers for hosting, database and authentication, payment processing, SMS delivery, and email. These services may have access to personal information only as needed to perform their functions and are obligated not to use it for any other purpose.

We do not sell your personal information to third parties.

5. Children's Privacy

PowerPlay serves hockey players aged 13 and up. We do not knowingly collect personal information from children under the age of 13 in compliance with the Children's Online Privacy Protection Act (COPPA). If we learn that we have collected personal information from a child under 13, we will delete that information promptly.

Parent and guardian accounts are available as part of the account setup process. We do not sell personal information of any user, including minors, to third parties.

6. Data Retention & Deletion

We retain your personal information for as long as your account is active or as needed to provide the Services. You may request account deletion at any time by contacting us at support@powerplay.hockey.

Upon deletion, your personal data will be removed from our active systems. Note that Stripe retains transaction records in accordance with their own data retention policy and applicable financial regulations.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information under applicable privacy laws (such as the CCPA for California residents or the CPA for Colorado residents). These may include the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of the sale of personal information (we do not sell your data)

To exercise any of these rights, please contact us at support@powerplay.hockey. We will respond to your request in accordance with applicable law.

8. Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

9. Changes to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

10. Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us:

• Email: support@powerplay.hockey
• Mail: PowerPlay Hockey Inc., 7717 Camille Ct, Colorado Springs, CO 80908, USA